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FAQ
General
I have a question about my order, who can I contact?
For any order inquiries please contact our customer service team at oakwilloworders@outlook.com
Where do you ship to?
We ship across Canada and the US.
Where are your products made?
Most of our products are made in our warehouse in North Bay Ontario, however we do work with some awesome companies across the globe for some of them
My order is over the free shipping threshold but the shipping is not deducting?
The order must be over $95CAD/$75USD Pretax, after a coupon is applied and cannot include the shipping cost as that will be automatically deducted
Can I come in to shop?
We do not offer in-person shopping, however if you are local you can request free local pick up at our workshop, or local delivery
FREE SHIPPING OVER $95CAD and $75USD
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